FAQ

FAQ

Are there any additional or hidden costs?

Our pricing policy promises no hidden costs. Additional costs will only be present in those cases where you have requested some of the advanced features of the system and these will be clearly indicated in any quotation.

What are the installation costs for vehicle tracking?

Initial installation is free of charge

How much does the system cost?

Our pricing policy is completely open and transparent and will be based on a detailed analysis of your requirements. This is to ensure that we provide you with the most cost effective solution. Should you require some indicative costs then just send us an email with a brief description of your requirements.

How many computers can I have the vehicle tracking/mapping software on?

You can install the software on as many computers as you wish. There is no licence restriction to the number of users

How are updates applied to the device and the software?

Updates to the device are carried out ‘over the air’ there will be no disruption whilst the device is being updated. Similarly, updates to the software are carried out automatically with no disruption to the user.

How reliable is the signal and are there any Black Spots?

 

Should the vehicle be driven through a low network coverage area, the data is still collected in the tracking device and transmitted to our server once the driver regains network coverage.

Will the system work abroad?

Yes, this system will work anywhere in world where you have a GPS and GPRS signal

How long will it take to install?

It will take approximately 1.5 hours per vehicle. Installation can be carried out at any location in mainland UK.

What happens when I change my fleet?

We will send our engineers out to remove the tracking system from the old vehicle, and reinstall it in the new one. 

How long does it take to deliver the system?

We are normally able to deliver and install within 14 days of a completed order.

Can the device be found easily?
No, the device is installed covertly and is entirely hidden from view. The only exception to this is where the vehicle is fitted with an athermic windscreen. In which case, there will just be a small disc shaped antenna attached to the inside of the windscreen behind the rear view mirror.